Tech Support - Resetting a voicemail box password on Flashtalk / Callpilot / Startalk / NAM

 

 

Resetting a Voicemail Box Password on Norstar Phone System

 

Press FEATURE 9 8 3
The display shows
log:
QUIT RETRY OK

Dial Voicemail Administrators Login (Contact US or your phone guy if you do not know this)

13 Press OK
The display shows:
Admin
MBOX AA OTHR


13 Press MBOX
The display shows:
Mbox
ADD DEL CHNG


13 Press CHNG
The display shows:
Mbox
RETRY QUIT


13 Enter the mailbox number (Same as extension #, except for reception which is usually mailbox 100)
The display shows
Password
Reset Next


7 Press softkey Reset
Message will say Password Reset To end session press Rls. The Password of that mailbox has been reset to 0000 (4 zero's)

**This is also the same procedure to change a name and other admin options Instead of pressing Reset at the Password prompt you press Next till you reach the item you need to change.

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